No long-term contracts. Cancel any time. Here's how it works.
Monthly billing
All Opract subscriptions are billed on a monthly cycle. You are billed at the start of each cycle for the month ahead.
Cancellation
You may cancel your subscription at any time by contacting us. Cancellation takes effect at the end of your current billing cycle — you keep full access until then.
There are no cancellation fees and no lock-in periods.
What happens after cancellation
- Your website remains live until the end of the paid billing period.
- After that, the website goes offline.
- We retain a backup of your website content for 30 days after the service ends, in case you change your mind.
- After 30 days, all website data is permanently deleted.
Refunds
Unused portion of the current month: We do not offer pro-rated refunds for partial months. If you cancel mid-cycle, the service continues until the end of that cycle.
Setup or onboarding fees: If applicable, setup fees are non-refundable once work has begun on your website.
Service issues: If Opract fails to deliver the service as described in your service agreement, contact us and we will work to resolve it. If we cannot resolve the issue, we will offer a refund for the affected period.
Reactivation
If you cancel and wish to return within 30 days, we can restore your website from backup at no extra charge. After 30 days, a new setup may be required.
Contact
To cancel or request a refund, contact us. We aim to process all requests within 3 business days.